FUMOFF helps you quit smoking and vaping. We are happy to help with the app, your subscription or your data.
Email [email protected]. In the app, Profile → Help opens a new email to us.
How do I cancel FUMOFF Pro?
On iPhone, open Settings → [your name] → Subscriptions → FUMOFF Pro. On Android, open Google Play → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription.
How do I get a refund?
Purchases are made through Apple or Google, so refunds are handled by them: reportaproblem.apple.com for the App Store, or the Google Play order history for Android.
I bought FUMOFF Pro, but the app doesn’t show it.
Tap Restore on the FUMOFF Pro screen or Profile → Restore purchases, signed in with the same Apple ID or Google account you used to buy it.
Is my data backed up?
No. Your quit date, cravings, slips and notes are stored only on your phone. Deleting the app erases them.
How do I change my quit date?
Open Profile → Your quit → Quit date.
Is FUMOFF medical advice?
No. FUMOFF gives general information and self-help tools. Talk to your doctor or pharmacist about quitting, especially if you are pregnant or have a health condition.